Online Auction Help
This page provides instructions for registering to bid in our online auctions and also help for first time bidders.
PLEASE READ - If you are having having trouble with registering or bidding, please read this page first before contacting us! If this page does not solve your problem, then please use the contact form to send us a message and we will get back to you as soon as possible. Thanks!
IMPORTANT NOTICE FOR PREVIOUSLY REGISTERED BIDDERS: If you have previously registered / bid with us on our old auction site (prior to April 2021) and have not already done so, you will have to reset your password. You will still use the same bidder number you had before.
To reset your password: In the top right corner of the page, click on "Login / Register". Click where it says "Forgot Password?" Enter in your bidder number or e-mail address associated with your bidder account. An email will be sent to you with a link to reset your password. New passwords must be 8-15 characters with an uppercase letter, a number, and a special character (@#$%&). Once you reset your password, you should be able to login and bid.
To Register To Bid:
On the auction page, click Login/Register in the top right corner (the green button in top right corner if on mobile device). Click "Register Here". Fill out the form and follow the instructions. Be sure to enter your email address correctly.
Please note that passwords must be 8-15 characters with an uppercase letter, a number, and a special character (@#$%&).
How Our Bidding System Works:
We use a "Hard Close" system. One item ends per minute starting with Lot 1. When the countdown clock stops, whatever the price is at that time is the sold price. The clock does not extend time when someone bids. Be sure to allow plenty of time to place your bid - DO NOT WAIT until the last second. If multiple bidders place the same bid at the auction close, it will go to the "first" bidder - whichever one the system accepts first. If your internet connection is slow or delayed you may not see you have been outbid immediately. Please be sure to refresh the page to see if you won the bid or not.
Our online auctions use a Maximum Bid system similar to eBay's bidding system. When you place a bid in the Maximum Bid box, the bidding system will enter your bid as the next required bid and continue to bid for you up to your Maximum Bid amount. For example, if the next required bid is $100.00, and you enter $500.00, then the online bidding system will immediately enter your bid as $100.00. The bidding system will continue to bid up to $500.00 on your behalf using the preset auction increments as other bidders place their bids. Another example: say you are the high bidder at $300.00 with a Maximum Bid of $800.00, and another bidder places the next required bid of $310.00, then the online bidding system will bid for you at the next increment of $320.00, and so on. If at such time a bidder places a bid that is higher than your Maximum Bid of $800.00, then you will be outbid. If you are not outbid, then it is possible that you may win the item for an amount less than your Maximum Bid.
Shortly after the auction ends winning bidders will receive an email invoice listing the items won and the amount due. If you believe you won an item, but did not receive an invoice, please contact us immediately.